Judy Gordon Mediation Services
2525 Golden Rain Road, Suite 9 Walnut Creek, CA 94595

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Phone: 925 938-2525


Workplace Articles

Workplace Mediation Articles


Objectivity is Imperative

(12/04/20)Kathleen Kauth

Most conflicts are dealt with successfully by the individuals involved without outside help.

Using Mediation Techniques to Manage Conflicts and Create a Healthy Work Environment

(11/11/20)Nouman Ali

It is not surprising that workplace conflict is one of the most talked-about topics in HR. Many different types of people work in an office, and the difference in opinions and personality is usually the cause of workplace conflict.

Resolving Employment Disputes through Mediation--podcast and transcript

(11/06/20)Shirish Gupta, Chris Kwok

From health and safety concerns of the COVID-19 pandemic, to systemic discrimination issues amidst the Black Lives Matter movement, to continued fallout from the #MeToo movement, employers are currently facing a unique environment that is both increasing the number of workplace disputes and changing how they handle the disputes.

Building Leadership in Companies Through Transformational Mediation

(10/30/20)Laila Ollapally

A workplace that provides meaning and a sense of self-worth to its employees and equips them with skills to handle positively the challenges that exist when there are differences and disagreements, nurtures a leader fulfilling the mission and vision of the organization.

Review Analyzes Impact of Conflict and Stress on the Workplace

(10/26/20)Noah Shaw

With the advent of COVID-19, workplace conflict and stress have become front of mind problems for many organizations.

Group Decision-Making on Complex Public Issues: An experiment with structure.

(10/26/20)Sarah Daitch, Jordi Honey-Rosés

This article is a comparison of two facilitation approaches to group decision-making.

Asynchronous Instruction in this Year of Living Dangerously

(10/16/20)John Lande

Probably every student and instructor has had difficult challenges this year accommodating to the routines needed because of the pandemic.

Top 10 Tips for a Successful Employment Mediation

(10/03/20)Frank Burke

Since a very high percentage of employment claims are resolved through mediation, skilled advocates should work with their clients to carefully plan and make strategic moves throughout the early, middle and late phases of the mediation process to achieve successful results and durable settlement agreements.

Employment Litigation: 3 Instances Where A Company Should Explore Mediation

(9/25/20)Rachel Gupta

A blanket “no settlement” policy may not be in the best interests of the company’s bottom line. There are three instances where companies should put aside their instinct to litigate and explore mediation.

10 Dispute Mediation Techniques for Managers- Evidence from the Cleaning Industry

(9/03/20)Nouman Ali

No two human beings are alike; therefore, it's not surprising that people often disagree, and these disagreements can lead to conflicts.

‘Emotional Agility’ as a Workplace Mediator

(9/03/20)Catherine Gillespie

A psychologically safe space must be offered and maintained if a participant is going to be invited to and chooses to explore any underlying drivers to their thoughts and behaviours which may have contributed to the formation or perpetuation of conflict with another.

Reassessing the Pros and Cons of Workplace Arbitration

(9/03/20)Jeffrey Polsky

Jeffery D. Polsky, a partner at a San Francisco law firm experienced in labor and employment matters, describes the pros and cons of mandatory workplace arbitration so as to enable employers to make informed decisions regarding the course of action they can take to tackle any labor or employment issues.

Using Assertive Communication as a Way to Prevent Conflict in the Workplace

(8/29/20)Vanessa Rose

Practicing effective communication is one of the most impactful ways to prevent conflict in the workplace.

Comparing Mediation Websites

(8/17/20)Jim Melamed

According to brand new 8/16/2020 data from Alexa.com, Mediate.com is most visited and most linked mediation website, by far!

Housing, Transforming Community in Times of COVID-19

(7/31/20)Roger Moss, Carole Conn

Conflict Intervention Service: Transforming Lives, Transforming Affordable Housing, Transforming Community in Times of COVID-19

3rd Key - Education: Teach Mediation as a Core Subject Aligned to Real World Needs

(7/25/20)Barney Jordaan, Deborah Masucci

Mediation is rarely taught as a core subject in business schools, law schools and other professional curricula, despite the fact that an increasing number of jurisdictions now provide for some form of court sponsored mediation.

3rd Key-Education: Train Mediators to be Culture-wise, not Culture-blind

(7/25/20)Joanna Kalowski

Perplexed by the slow uptake of mediation in many places, is it time to wonder whether the mediation field has taken sufficient account of the centrality of culture?

Online Dispute Resolution Pioneer Colin Rule Named Mediate.com CEO

(6/13/20)Mediate.com

Mediate.com announced today that Colin Rule has been named President and Chief Executive Officer. Jim Melamed, the company’s co-founder and CEO for 25 years, is now chair of the board and general counsel.

Make Your Next Apology Irresistible

(6/12/20)Christopher Sheesley

Apologies are an important part of conflict resolution--and they are not always easy!

Facilitating Positive Change in the Workplace

(5/29/20)Laura Athens

Facilitation can be transformative. It permits employers and employees to engage in authentic dialogue and reach collective decisions aligned with their core values.

Getting Started in Mediation

(5/24/20)Gregg Relyea

Mediation is a young, exciting, and expanding field of practice.

Bold Moves

(5/08/20)Christopher Sheesley

This was conflict resolution blasphemy.

Negotiating Among Workplace Dictators

(4/17/20)Christopher Sheesley

“You wouldn’t negotiate with Hitler, would you?”

Interview with John Ford: The Future of Workplace Mediation

(4/05/20)John Ford

This is an interview by Dr. Clare Fowler, current Mediate.com Managing Editor, with John Ford, the first Mediate.com Managing Editor and a well-known HR and workplace mediation specialist.

Setting Up a New Zoom Account for Mediators

(3/29/20)Clare Fowler

This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.

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