Judy Gordon Mediation Services
2525 Golden Rain Road, Suite 9 Walnut Creek, CA 94595

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Phone: 925 938-2525


Conflict Systems

Conflict Systems Articles


Separating the People from the Problem - Colin Rule and the Rise of Online Dispute Resolution

(7/31/20)Colin Rule

This article from Harvard's "The Practice," shines a light on ODR and its evolution using Colin Rule’s career as a guide. In building ODR systems for the world’s largest online marketplace and for court systems across the country, Rule’s career offers a window through which to observe and understand the larger ODR movement—a movement that is all the more important as the world grapples with the continued impacts of COVID-19.

Concerns and Optimism for Future

(7/31/20)Frank Sander

Frank Sander reflects on his concerns within the field, which include the tension of quality vs. quantity of the practice, the lack of studies of cost effectiveness, disappointments with the court system fees, and the difficulty of getting more young people/apprentices into the field. However, he's optimistic about the future of mediation.

2nd Key-Data: Run the Global Pound Conference (GPC) Series Every 5-7 Years

(7/28/20)Emma-May Litchfield, Danielle Hutchinson

As insights and priorities continue to emerge from the data from the 2016-17 Global Pound Conference, its unique value becomes increasingly apparent.

Hopes for Future of Mediation

(7/27/20)Margaret Shaw

Margaret Shaw talks about what she hopes to see in the future for mediation: that mediation in schools will make a difference; certification regulations will form slowly, so as not to lose the flexibility of the field; that there will be an increased emphasis on collaboration in society.

4th Key-Professionalism: Act to Ensure Mediation is Respected as a True Professional Practice

(7/20/20)Pierrick Le Goff

This article discusses the importance of professionalism to ensure that mediation is being taken seriously.

Mediate.com Launches MediationExpress Online Mediation Service

(6/30/20)Mediate.com

Mediate.com has launched an affordable and confidential online mediation service for property, eCommerce and workplace disputes. Participants keep full decision-making control and can get started for only $99.

Successful Mediation Techniques in Complex Disputes

(6/14/20)Joseph Stulberg

Joe Stulberg shares how great mediators he's observed are very analytical and have a sense of pragmatic creativity.

Online Dispute Resolution Pioneer Colin Rule Named Mediate.com CEO

(6/13/20)Mediate.com

Mediate.com announced today that Colin Rule has been named President and Chief Executive Officer. Jim Melamed, the company’s co-founder and CEO for 25 years, is now chair of the board and general counsel.

Support Tools for Video Conferencing During ODR

(6/04/20)Robert Bergman

There are a wide range of concepts which fall within ODR.

Online Dispute Resolution (ODR): The Great Tool in Times of Pandemic

(5/29/20)Alberto Elisavetsky, Maria Victoria Marun

Those of us who have been working for many years, not only in the academic field, but also in a practical way in On Line Dispute Resolution (ODR), that we call on line or electronic, feel that in these times "the future is here ”

Getting Started in Mediation

(5/24/20)Gregg Relyea

Mediation is a young, exciting, and expanding field of practice.

4 Things You Definitely Need to Become an Accomplished Online Mediator

(5/18/20)Giuseppe Leone

The success of online mediation depends 95% on your mediation experience and skills.

What Is Your Mediation Background?

(5/05/20)Jim Melamed

The "digitization of mediation," now on steroids with the Covid-19 pandemic, has resulted in dramatic changes and new opportunities for mediators and the mediation field. A part of this includes new meanings for old words.

CRS in Battle of Wounded Knee

(5/01/20)Richard Salem

Richard Salem describes agency cutbacks as Community Relations Service was preventing violence in the Battle of Wounded Knee.

Using MagicEye to Teach the Art of Reframing

(4/23/20)Brendan Schutte

“I have heard of your paintings too, well enough; God has given you one face, and you make yourself another.”

Courts Mediating Online with Zoom

(4/17/20)Jacques Joubert

It is hard to imagine for many, especially for the baby boomer generation, what a digital court is, because most of us are unfamiliar and resistant to the digital world of the 4th Industrial Revolution.

ODR in Africa: The Emergent Face of Dispute Resolution Post COVID 19

(4/17/20)Morenike Obi-Farinde

The COVID-19 pandemic has brought to the fore what most people in emerging economies particularly in some countries in sub-Africa have never really given a thought to - working from home.

Mediating with Zoom

(3/24/20)Clare Fowler

Are your clients asking you to meet online? Here are some suggestions for getting started.

In an Era of Chaos with the Coronavirus; The Solution to Support our Leaders is Online Mediation

(3/20/20)Yvette Durazo

Nowadays, with the Corona-virus taking precedent over our businesses, professional and personal lives, leaders are facing high levels of stress.

Interview with Howard Gadlin

(3/05/20)Howard Gadlin

This is a new interview of Howard Gadlin, long-time leading Ombudsman at UCLA and the National Institute of Health (NIH), by Robert Benjamin as part of Mediate's video series "The Future of Mediation and Negotiation in Our Culture, Politics and Society."

Online Dispute Resolution: A Primer

(2/21/20)Kyle Bailey

Online Dispute Resolution (ODR) is not a new concept and has received significant scholarly attention.

Challenges of Institutionalizing Mediation

(2/15/20)Frank Sander

Frank Sander talks about the challenges institutionalization presents: trying to build on what's good without impairing the quality of the practice, becoming part of the court system without courts taking over mediation.

The GPC North America Report

(2/11/20) Emma-May Litchfield and Danielle Hutchinson, Resolution Resources, Australia

The International Mediation Institute is delighted to present the GPC North America Report—a comparative analysis and recommendations based on open text questions asked at GPC events in the USA and Canada.

Authenticity in Relationships Increases Chance of Peace-Building

(2/05/20)John Paul Lederach

John Paul Lederach speaks of the importance of authenticity when building relationships with parties. In his book, he poses a challenge to those who respond "we don't have a voice" in answering the question of why the peace process has been inauthentic.

Ombudsman vs. Mediator

(1/20/20)Howard Gadlin

Howard Gadlin discusses the difference between a mediator's role and an ombudsman's role. Ombudsman uses mediation as a tool, but their role is to assist a group of people within an organization to identify the organization's policies and regulations that are causing internal conflict, then make recommendations.

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