Judy Gordon Mediation Services
2525 Golden Rain Road, Suite 9 Walnut Creek, CA 94595

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Phone: 925 938-2525


Conflict Systems

Conflict Systems Articles


ADR is Not a Household Term

(7/30/21)Beth Graham

This Article confirms what many dispute resolution professionals have long feared – that alternative dispute resolution (ADR) processes, such as mediation and arbitration, are still not well understood by the general public.

Definition of Transparent

(7/12/21)Kathleen Kauth

A successful leader will be able to strategically provide information to staff to help them fill in the blanks about changes occurring in the business world.  

Live or virtual? Is the Future Here to Stay? Born of necessity. Driven by ease.

(7/06/21)Louis Chang

Many have come to appreciate, even love, the ease, convenience, flexibility, time and cost savings associated with meetings, hearings, mediations, arbitrations and conferences conducted via video conferencing technologies such as Zoom, Teams and others.

Stress, Depression, and Heart Attacks: What Poor Management Does to Employee Health

(7/02/21)Katherine Graham

We know a toxic culture in the workplace is bad for morale, engagement, and performance. New research evidence suggests the human costs can be far more serious.

Battling Burnout: Mental Health and Self-Care in Mediation

(6/27/21)Lydia Ray, Jonathan Rodrigues

Individuals sinking in personal or professional problems may turn to a mediator; Businesses troubled with contractual and commercial disputes may appoint a mediator; Nation-states imploding in racial or communal tension may call on a mediator – and after all this giving, who does the Mediator call on in times of need?

Reconciling Allegedly Alternative Mediation Models by Using DIY Models

(6/18/21)John Lande

I was puzzled to get an email from a mediator thanking me for my recent post, which advocated using a unified conceptual framework of unbundled mediation interventions.

Co-Parenting Online Course – How to Not Put Your Kids in the Middle of Your Divorce

(6/18/21)Jen Schimbeno, Brandyn Roark Caires

The ACE’s (Adverse Childhood Experiences) ACE’s study, is one of the largest studies about traumatic events in the lives of children ages 0-17. This study identifies three types of risk factors for trauma in children: abuse, neglect and household dysfunction.

Race and Caste, Gender and Patriarchy, Wealth and Class: Mediating the Systems, Structures, and Sources of Prejudice

(6/16/21)Kenneth Cloke

As a society, we have not resolved many enduring disputes, or convinced each other, or even discussed them intelligently, but ended up instead screaming at one another, clashing violently, and being prepared to manipulate, and even jettison the entire democratic process if it doesn’t back the candidates and policies we support.

Effective Online Mediation Training For Public Policy And Large Group Mediators

(6/15/21)Donna Silverberg

At the request of Mediate.com, a small group of US-based public policy and large group mediators/mediation trainers met online during the winter/spring of 2021 to consider best practices and ideas to enhance online training and practice. This report summarizes our ideas and recommendations for ourselves, our colleagues and Mediate.com.

Proposal for Standard Explanation in Mediation

(6/11/21)John Lande

Since writing my recent short article, Courts Should Make Mediations Good Samaritans Not Frankensteins, I have been thinking about how to maximize the substantial benefits of court-connected mediation while minimizing the risks of coercion.

Mediators Like Online Mediation And Other Verifiable Facts

(6/04/21)James Claxton

This post provides an overview of some findings from an empirical study on online mediation. Nearly 500 mediators from around the world answered questions about advantages, obstacles, best practices, and settlement rates. The post provides an overview and analysis of English-language responses.

Virtual Hearings and Mediations Are Here to Stay

(5/24/21)Patrick Mahoney

As the COVID-19 pandemic recedes, every aspect of our pre-pandemic ways of work is under review. Simply returning to our old ways is not the answer.

Online Dispute Resolution: Mediating in the Time of COVID-19

(5/08/21)Adrienne Baker

It’s clear that COVID-19 has catapulted Online Dispute Resolution (ODR) into the spotlight. In this universally stressful year, there is great promise for online mediation.

Conflict Resolution Professionals as Politicians – Gary Friedman's Experience

(5/07/21)Art Hinshaw

Have you ever thought about how different things would be if high level conflict resolution professionals were more involved in politics?

The Mediation Process

(4/30/21)Martin Rosenfeld

The Harvard Program on Negotiation published an article worth discussing on April 19, 2021 on “The Mediation Process and Dispute Resolution”.

Consensus Instrument for Work Relationships

(4/23/21)Celeida Maria Celentano Laporta

In view of this article’s theme, which concerns the management of labor conflicts, we will focus in particular on the legal institute of mediation and its effectiveness.

Full Video Posted of Forum on the Global Growth of Mediation

(4/19/21)Jim Melamed, Forrest (Woody) Mosten

How do we best support the growth of mediation around the world?  This Forum shared the perspectives of panelists from Nigeria, Argentina, Russia and India who compared and contrasted their experiences with online mediation and online training in developing mediation cultures. 

Preparing the Next Generation of Professors of Environmental Studies

(4/16/21)Larry Susskind

This article identifies four approaches to environmental policy-making or problem-solving.

Amendments to the LCIA Mediation Rules, 2012 – Keeping Up with the Changing Times

(4/16/21)Saasha Malpani, Chakrapani Misra

Mediation, in general, is a more informal and less widely used procedure than arbitration.

Using Text Messages and Emails in Mediation, Family, or Divorce Court

(4/09/21)Carrie Gour

A guide on best practices related to the collection and use mobile evidence and the software options available best suited to assist.

20 Ways to Improve UNFCCC Meetings and Climate Change Negotiations

(4/02/21)Kenneth Cloke

In preparation for the next international meeting on climate change in Glasgow in November 2021, it is important to begin thinking together, not only about outcomes, but ways of improving the process of meeting, discussing, and negotiating agreements on climate change.

ADR & Activism Through Art - Maya Angelou and Frida Kahlo

(4/01/21)Andrea Schneider

This article focuses on creativity and negotiation role models.

The Power of Gratitude

(4/01/21)Lorraine Segal

Why do you think so many people do not feel gratitude? How would you articulate why a simple emotion can be so elusive?

Confidentiality and Protecting Client Data in an Online Environment

(3/26/21)Dakota Murphey

Protecting client confidentiality is critical, not only to protect your business’ reputation but also to adhere to strict legislation around safeguarding data.

One Year Later: Zoom Fatigue

(3/19/21)Phyllis Pollack

Almost one year ago, life for most of us changed irrevocably: we went from commuting to and from our offices and fighting traffic to commuting between our bedrooms and “home” offices and fighting over internet access.

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