Judy Gordon Mediation Services
2525 Golden Rain Road, Suite 9 Walnut Creek, CA 94595

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Phone: 925 938-2525


Conflict Systems

Conflict Systems Articles


Mediating with Zoom

(3/24/20)Clare Fowler

Are your clients asking you to meet online? Here are some suggestions for getting started.

In an Era of Chaos with the Coronavirus; The Solution to Support our Leaders is Online Mediation

(3/20/20)Yvette Durazo

Nowadays, with the Corona-virus taking precedent over our businesses, professional and personal lives, leaders are facing high levels of stress.

Online Dispute Resolution: A Primer

(2/21/20)Kyle Bailey

Online Dispute Resolution (ODR) is not a new concept and has received significant scholarly attention.

The GPC North America Report

(2/11/20) Emma-May Litchfield and Danielle Hutchinson, Resolution Resources, Australia

The International Mediation Institute is delighted to present the GPC North America Report—a comparative analysis and recommendations based on open text questions asked at GPC events in the USA and Canada.

The Business of Disputes in Sports: A Chinese Perspective

(12/12/19)Ranse Howell

As part of a broader commitment to expand JAMS’ global footprint, the JAMS International Operations group recently organized an event in Beijing, China.

Comparing Mediation And Lok Adalat: Toward An Integrated Approach To Dispute Resolution In India

(9/20/19)Gregg Relyea, Niranjan J. Bhatt

To resolve litigated disputes, Indian courts are using a variety of modern methods, including mediation, and traditional methods, including Lok Adalat, on a broad scale. Lok Adalat (the "people's court") is derived from the ancient panchayat system of justice, where panchas, village elders, helped people resolve their disputes.

Pouring a Little Psychological Cold Water on ODR

(9/12/19)Beth Graham

In her scholarly work, Professor Sternlight looks at the potential good and bad aspects of online dispute resolution (“ODR”).

Mediation’s New Clothes

(8/30/19)Beth Myers

This paper discusses pivotal elements of the 21st Century identity crisis within and about the American mediation industry.

Revolutionizing Mediation through Technology

(7/30/19)Robert Bergman

In recent years, as the world has migrated toward a reliance on social networks, the internet of things, and digital transactions, disputes have grown exponentially in terms of number and complexity.

Mediating Custody in Highly Contested Divorce Cases

(6/27/19)Alfred Ramos

Child custody is often the most contentious aspect of divorce proceedings.

New Interview with Peter Salem - The Future of Mediation and Negotiation in Our Culture, Politics and Society

(3/07/19)Peter Salem

This is a new interview of Peter Salem, long-time Executive Director of the Association of Family and Conciliation Courts (AFCC), by Robert Benjamin as part of Mediate's new "The Future of Mediation and Negotiation in Our Culture, Politics and Society" video series.

Embodied Conflict - Chapter II. The Neural Encoding Function

(3/02/19)Tim Hicks

Embodied Conflict presents the neural encoding function in layman’s terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution.

Introduction to Embodied Conflict: the neural roots of conflict and communication

(3/01/19)Tim Hicks

Embodied Conflict presents the neural encoding function in layman’s terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution.

New Interview with Howard Gadlin - The Future of Mediation and Negotiation in Our Culture, Politics and Society

(1/22/19)Howard Gadlin

This is a new interview of Howard Gadlin, long-time leading Ombudsman at UCLA and the National Institute of Health (NIH), by Robert Benjamin as part of Mediate's video series "The Future of Mediation and Negotiation in Our Culture, Politics and Society."

Supreme Court of India - Mediation Training Manual

(12/28/18)Supreme Court of India

Mediation has emerged as a fast growing disputes redressal mechanism. The Supreme Court of India has constituted Mediation and Conciliation Project Committee (MCPC) to oversee the effective implementation of Mediation and Conciliation in the country.

Online Dispute Resolution (ODR) for Lawyers

(12/21/18)Jim Melamed

This chapter focuses on areas of ODR that are likely to involve attorneys, Attorney involvement in ODR tends to be for more complex and substantial disputes, such as resolving all divorce issues or settling an estate or resolving ongoing business issues. These are areas of “integrative” ODR practice, where there are multiple issues and, commonly, a continuing relationship.

Dispute System Design for Facebook

(12/14/18)John Lande

This article discusses dispute system design criteria for the kind of institution that Mr. Zuckerberg suggested.

Findings from an Evaluation of Eight Foreclosure Mediation Programs

(12/07/18)Jennifer Shack

One great benefit of evaluating eight programs with different approaches to resolving the same cases is that it allowed me to uncover program design factors and other variables that promote program success.

Justice

(9/15/18)Colin Rule

As a non-lawyer who teaches in law schools, I have been brought into the “justice” conversation many times. I am asked: How can you be sure your online systems will deliver justice?

Lessons from the Iroquois

(7/10/18)Peter Adler

In our mediation efforts, once we are in the realm of “public policy,” we are inevitably poking our noses into questions of intergenerational equity and “governance” and how authentic collaboration can be achieved or improved.

ODR for All: Digital Accessibility and Disability Accommodations in Online Dispute Resolution

(5/22/18)David Larson, Lainey Feingold

The promise of online dispute resolution (ODR) depends on accessibility.

Online Dispute Resolution: the “New Normal”

(5/18/18)Marcy Einhorn

It may come as a surprise that online dispute resolution has been around for more than twenty years.

The Ghosts of Melos

(4/17/18)Peter Adler

Intermediaries, honest brokers, and would-be peacemakers have much to learn from warfare. In fact if you want to understand mediation, learn about war.

Social Media-tion: A Bridge for Young Mediators to Enter--and Re-Define--The Profession?

(4/05/18)Gregg Relyea

For years, a gap has existed between mediation training of young students and entry into the field as professional mediators.

Interview with Frank Sander - Views from the Eye of the Storm

(4/04/18)Frank Sander

This is the complete interview by Robert Benjamin with Harvard Law Professor Frank Sander, founder of the Multi-Door Courthouse movement, filmed as part of Mediate.com's 'Views from the Eye of the Storm' Series.

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